TESTRON GROUP is one of the leading manufacturers and suppliers of industrial testing equipment in the USA and worldwide. As an innovative company specializing in material testing equipment for quality control laboratories, we owe our technological leadership to our focus on application oriented solutions and customer satisfaction. TESTRON TRADING L.L.C. ( “TESTRON GROUP”, “we”, “us”, “our” ) respects the privacy of our users ( “you”, “your”, “yours”, “Users” ). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services. By using or accessing www.testrongroup.com ( the “Service” ), you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal information and computer data to provide, improve, and secure our services for customers in the United States and around the globe.

A. Personal Information

This includes details you knowingly provide to us, such as:

• Name
• Email address
• Mobile phone number
• Shipping and billing address
• Shopping behavior and preferences
• Purchase history and transactions

We use this data to:

• Personalize your shopping experience for material testing equipment in the USA
• Process and fulfill orders efficiently
• Provide customer service and after sales support

B. Computer Data

We automatically collect non identifiable information such as:

• IP address
• Browser type and ISP
• Referring URLs
• Operating system
• Geographic location ( including USA based geolocation data )
• Date and time stamps
• Cookie information

Cookies help us:

• Save your preferences
• Analyze website performance
• Improve material testing equipment USA shopping experience

2. How We Use Your Information

We may use your data to:

• Create and manage your user account
• Verify your identity
• Fulfill orders and process transactions
• Communicate about product updates, promotions, and account issues
• Ensure compliance with US legal and regulatory standards
• Analyze usage patterns to improve our services
• Provide marketing materials related to industrial testing equipment in the USA
• Enhance website security and prevent fraud

3. Data Retention

We retain personal and computer data only for as long as necessary to:

• Meet original collection purposes
• Comply with US business and legal requirements
• Support warranty claims and service history
• Fulfill regulatory obligations

4. Sharing Your Information

We may share your data with:

• Courier and logistics partners for shipping across the USA
• Payment processors and financial institutions for secure transactions
• Third party service providers who assist in material testing equipment USA operations

5. Your Choices

• You may opt out of promotional emails at any time by clicking “Unsubscribe” or emailing info@testrongroup.com
• Transactional emails related to your order cannot be opted out of
• You may disable cookies through your browser, but this may impact your USA material testing equipment shopping experience

6. Security of Your Data

We implement strict safeguards, including USA based data protection standards, encrypted communications, and restricted access controls to ensure your personal information remains secure.

7. Contact Us

For any questions regarding this Privacy Policy or our practices, please contact our USA office: TESTRON GROUP USA 202 Butman Road, Lowell, MA 01852, USA info@testrongroup.com